Consumers Rights & Behavior Management
CDPHE Staff Ongoing Training (1 CEU Hour)
Course curriculum
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START HERE!
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Consumer Rights & Behavior Management
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Before you go...
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About this course
- $250.00
- 3 lessons
- 0 hours of video content
Course Overview
Consumer Rights & Behavior Management
(1 CEU Hour)
This training will provide an in-depth look at the Colorado Department of Public Health and Environment (CDPHE) requirements for Consumer Rights & Behavior Management
This training satisfies 1 CLOCK HOUR towards the annual required training for Class A & B direct care staff. A completion certificate will be available for download upon completion of the course.
What's covered in the course?
Module 1 - Course Introduction
Welcome to the Course!About Us
CDPHE Required Training
How To Take The Course
Course Agenda
Module 2 - Consumer Rights
Consumer Rights DefinedNotice of Consumer Rights
12 Consumer Rights
Advance Directives
Services Provided
Non-Discrimination
Authorized Representative
Agency Information
Care Planning
Refuse Treatment
Experimental Research
Free From Abuse & Neglect
Involuntary Confinement
Confidential Records
Express Complaints
Module 3 - Behavior Management
Behavior Management
Clients With Dementia
What is Behavior Management?
Difficult Behaviors
Dignity & Independence
Choice and Control
Communication
Eating & Nutrition
Pain Management
Personal Hygiene
Practical Assistance
Privacy
Social Inclusion
Module 4 - Course Quiz
Class A - Home Health
6.6(D)(1) - Skilled Staff Training
Direct care personnel need 12 topics every 12 months, which includes:
(a) Promoting consumer dignity, independence, self-determination, privacy, choice, and rights; including abuse and neglect prevention and reporting requirements;
(b) Behavior management techniques;
(c) Disaster and emergency procedures; and
(d) Infection prevention and control.
Class B - Non-medical Home Care
7.4(C)(4) - Personal Care Worker Training
PCWs need 6 topics every 12 months, shall include:
(a) Behavior management techniques and the promotion of consumer dignity, independence, self-determination, privacy, choice, and rights,
including abuse and neglect prevention and reporting requirements.
(b) Disaster and emergency procedures.
(c) Infection control using universal precautions.
(d) Basic first aid and home safety
7.3(C)(3) - Homemaker Training
Homemakers need 4 topics every 12 months, which shall include the same as PCWs.