Be Sure to Host your Q1 QMP Meeting! 💻

Have you completed your Q1 Quality Management Meeting?
 
It's about time for March Madness. And of course, we're talking about your Q1 2023 Quality Management Meeting. Madness!

As part of your QMP, it is required to meet as a team to discuss Agency issues and creates plans to fix them. 

Today, let's take a look at a what you need to do for you first QMP meeting in 2023.  



This could be you having your QMP meeting at the beach! 


What should I do in the QMP Meeting?

The purpose of getting together each quarter for Quality Management is to improve client safety and well-being. Keep this in mind when you get together as a team. 

First things first....GET IT ON THE CALENDAR!! This is often the hardest part, setting aside 30 minutes to an hour to meet. 

When you meet, there are 2 major components of the meeting:


1) Identification of Quality Management Projects

Here you are finding tracking and trending issues in your Agency. You review data points and information and discuss as a team which items are Agency wide issues that need to be addressed. You are not looking to solve single client or staff issues or just discuss each client on your roster. You should be discussing those problems, issues or concerns that continue to occur (i.e. missed visits, falls, near misses, etc.) and need a higher resolution (like a formal plan to fix it).


So, where do you find your data points to discuss? 

Here are some common sources:

1) Consumer Complaints/Feedback
2) CDPHE Issued Deficiencies
3) Occurrences/Errors/Unanticipated Negative Client Outcomes
4) Potential for Errors Reported by Staff
5) HCA Client & Supervisory Visits
6) Staff Missed Visits
7) Infection Control & Employee Health
8) HCA Organizational Review
 

Now that you've discussed current issues and trends, it's time to decide 1, 2 or maybe 3 areas that you are going to put action plans together. And that's next...


2) Implementation of Improvement Strategies

Here, you make plans to fix things. You've decided on a couple of issues that need to be fixed. 

Now, you put a plan in place to do it. Plans typically involve: Staff Education, Client Communication, Incorporating Updated Training into Orientation, Hands-On Training with a Staff Member

Chances are if you pick one of the methods above as the 'fix' for your issue, it will be a successful plan. 

BUT, don't overpromise in your plan. Meaning, if the issue only involves 3 or 4 staff members, do you really need to do hands-on training with EVERY caregiver? Maybe or maybe not. Don't commit yourself to a lot of additional work, when a much less amount of work will satisfy your objective. 

LAST PART of the meeting, set a date for Q2 QMP Meeting. Again, the hardest part of the QMP meeting is simply hosting the meeting. Make it fun, have coffee, give everyone a can of silly string. It will be much easier to get through and want to do it again if it is FUN!!!!


Interested in a template for the QMP Meeting? 

You can download a template below!





I WANT THE QMP MEETING TEMPLATE!