The Business of Senior Care

The PAS P&Ps system consists of 8 programs. This 8-program system is built to have policies, forms, templates grouped and organized into the various topics that are required from regulations. Once you have the binder system in place, you will have easy access to keep in compliance all year long!

I've been so fortunate to work with hundreds of home care agencies. I've worked with brand new agencies needing a full set of P&Ps to get their doors open. I've also worked with home care companies of all sizes to help audit, organize and simplify to make them LEAN AND MEAN COMPLIANCE MACHINES!

I've learned so much working with our awesome home care companies over these last few years. I've picked up tips, tricks and resources on how to stay in compliance and away from DREADED deficiencies. 

This 8 binder system has been developed over these years and consists of these topics:

Program 1 - Governing Body & Administrator

Program 2 - Client Policies & Documents

Program 3 - Client Complaint Program

Program 4 - Employee Policies & Documents 

Program 5 - Abuse & Neglect Reporting Program

Program 6 - QAPI Program

Program 7 - Infection Control Program

Program 8 - Emergency Preparedness Program

This full P&Ps package is available to download and get started ASAP. These downloadable documents contains instantly available Policies & Procedures needed for PAS home care agencies in Texas to meet the Texas Health and Human Services Commission (HHSC) requirements in Chapter 558, as well as federal regulations.

Here’s what you get when you purchase the 2023 Updated Texas PAS Agency Policies & Procedures Package now:

• Instantly downloadable P&Ps, this Policies & Procedures package offers 300+ pages of customizable content that gives your agency the HHSC required P&Ps in Chapter 558. This comprehensive package is not available anywhere else. You can customize to reflect the care and services provided by your agency and then just hit print and put the whole package directly into your licensure binders. Now you're ready for survey to show up and feel confident about your P&Ps. 
• 8 Binders of Content. The P&Ps package has policies, forms and templates for 8 distinct binders that are built to stand alone programs that have everything you need to be in compliance each year. Each binder has downloadable documents that have binder cover page and Table of Contents so it can be printed out and put right into the binder so you're ready to go!
• Easy to Customize. Each policy is in compliance with regulations and ready to be customized by each agency. Areas highlighted need to be updated with agency name, address, phone number, etc. Each document and form can be modified so you can customize to your agency needs.
• Accompanying forms and documents. As part of the P&Ps there are needed forms that should accompany policies and need to be shown during survey.  An example is the Client Complaint Policy, where the agency needs to show investigation and resolution of complaints. Included in these additional documents is the Client Complaint Log to track complaints for your agency. Also included are Sample Client File, Sample Employee File and Client Admission Packet.

Why is this P&Ps package different than others I have seen online? 

 Great question. Whether you are looking to start a brand new agency in Texas or a tenured agency, you want to make sure what you are buying is worth the money. 

You may have seen national companies offering policies and procedures for home care agencies in various states. There are certainly some global types of policies that can be used like infection control, handling customer grievances and employee time off requests, etc. 

But, what I've learned after receiving calls from home care agencies who have received deficiencies after purchasing generic policies from a national company, Texas is a whole different animal! 

Regulations that are specific to Texas are numerous, here are just a few: 

• Administrator AND Alternate need to complete an approved 8-Clock Hour Training prior to designation
• VERY specific reporting requirements for abuse, neglect, exploitation, etc.
• Ongoing training requirements for Administrator AND Alternate
• PAS Agency can have an RN Delegation program to perform enhanced client tasks
• Attendants do have required hours for initial training, but specific topics need to be covered

I have never seen another policies package address these, let alone have developed policies that are in compliance with HHSC regs.  

Why should I buy the P&Ps package? 

Another great question. I'll give you 3 reasons that I hope provides you value at your agency. 

# 1  - Save Yourself Time

Developing policies and procedures that are compliant with regulations is a lengthy and tedious process. I've put over 500+ hours into developing, revising, organizing, testing and thinking about policies and procedures. SAVE YOURSELF! 

This is what I LOVE to do. As you might imagine, discussing policy updates on a risk assessment in the Emergency Preparedness Program is about as exciting to discuss at dinner parties as talking about shades of black shoelaces. 

Having this P&Ps package, you can spend your time on building your business. 

#2 - Peace of Mind

When I was Administrator at Home Instead, my most critical time to have on-point policies was during survey. Policies were of little help when it was crunch time during a survey and the surveyor says "this policy doesn't align with the regulation." AHHHH! 

#3 - Time-Tested 

This P&Ps package has been time tested through numerous surveys. Each policy is written based on a specific regulation and the regulation is on the policy so you can find it when you need it. 

These policies are designed to help you when you need them most.