Home Care News & Updates

Feeling nervous about survey?

Four tips for a great survey!

Do you coordinate with external agencies?

If you're not documenting coordinating care, you could get a deficiency!

Are you doing supervisor visits?

Supervising your staff can be a time consuming process for sure. You are required to conduct a supervisory visit at least every 3 months for all direct care staff. It's busy enough just making sure staff are scheduled for shifts right!! But, did you know the regulations changed?

Avoid the #1 Tag for Home Care in 2023!

So what's the most issued deficiency for home care companies in Colorado?

Be Sure to Host your Q1 QMP Meeting!

The purpose of getting together each quarter for Quality Management is to improve client safety and well-being. Keep this in mind when you get together as a team. First things first....GET IT ON THE CALENDAR!! This is often the hardest part, setting aside 30 minutes to an hour to meet.

Top 10 Colorado Home Care Survey Tags in 2023

While you are working hard each day to keep your home care company going, I want to give you the tools you need to prepared for a visit from CDPHE.

Are my Care Plans right?

The key to this deficiency is what was documented, or not, in the client’s record. So, how can you avoid this deficiency? There are 2 easy steps you can take to make sure you are in compliance.

Need a plan for the required Caregiver Ongoing Training?

One requirement for home care agencies in Colorado that requires a bit of planning are the ongoing training requirements. Direct care staff need to be trained on certain topics during the year in order to stay up to date. Staying on top of this can certainly be a full-time job. I always recommend planning out the whole year of training one time at the beginning of the year. That way you can work on the actual trainings, as well as ensure you offer all the needed trainings.

Last Day Of January - Did you check off your annual agency eval?

REMINDER: An Annual Agency Eval needs to be completed by Class A & B Agencies each year

How often should you provide education on Abuse & Neglect Prevention?

Helping to protect our senior population takes an entire community of people looking out for them, especially when a senior is allowing people into their home for care.

How should I handle missed visits?

Missed visits happen. Whether your agency is large or small, staff being able to provide 100% of the schedule shifts just doesn't happen. And that's ok.

Check out our Black Friday home care bundles...

How quickly can you grab your policies? ⏰

Does your office have consumer records available when needed? Here are some quick tips to avoid getting this tag.

How would you respond to this Google review? Ouch! 😲

Don’t let a negative review be the final word for your business online. Defend your business and how hard your team works to provide excellent care!!

The #1 cited home care deficiency in Colorado for 2022!

Luckily for all of us, home care agencies no longer have to report COVID-19 staff vaccination data to CDPHE. Now that this reporting requirement has been taken away, WHAT IS THE MOST CITED DEFICIENCY?

How To Face BURNOUT In Home Care

You don’t need the good doctor to tell you this, but you DO need to take care of yourself. Here we discuss 3 steps you can use to address YOUR burnout.

What can I and can't I do with telehealth visits?

In home care, with the updated regulations in Chapter 26 this year, there has been inclusions for Telehealth for both Class A & B. This is good news for many home care agencies who are trying to manage client communications, as well as things like supervisory visits for staff.

Article: COVID-19 Regulations for Home Care Agencies

Today I'm talking about the COVID-19 regulation changes. Plus, I have a ready-to-use P&Ps package that you can implement at your agency today (scroll to the bottom of this email for P&Ps).

Why Do The Best Health Care Companies Still Struggle With Updating Policies?

Some big things have happend for home care agencies in Colorado just in the last few months. COVID regulations and reporting have been forced upon us. Plus, a total reorganization and update of the main regulations for home care, Chapter 26. You may be trying to determine what changed. And then, what your company needs to do to be in compliance. Today, I'm going to provide an overview of what has changed and initial steps to take to stay in compliance.

What consumers complaints should I document?

Not all complaints are created equal. As an Administrator addressing and documenting all issues, concerns and complaints from consumers is a full time job. So, how do I decide which to document and file?

Why I Follow Travel Influencers on Instagram

Today, I want to talk to you about a tool to make it easy to plan out your compliance year. This is about more than finding an insta travel influencer to help plan out awesome trips. It’s about keeping your home care agency in compliance all year long. It’s about using tools to provide RELIEF to you and not having to make constant decisions through the year for compliance.

Article: Inside look at BIG changes for your top referral sources in 2019

Health care continues to change. The next 12 months are going to turn the world upside down for some of your Top Referral Sources. We discuss changes for hospitals, skilled nursing and the growing Medicare Advantage plans.

Chapter 26 to go in front of Dept of Health on Dec. 15

After years of meetings and revisions, the sunset provision for updating Chapter 26 regulations home care agencies is set to be finalized in December. What are the big changes?

Article: How to WOW Job Applicants and Get Them to Say Yes!

I had the realization that applicants I was helping to interview weren’t saying yes to job offers because of me...so I fixed it.

Article: Did you know CDPHE changed Chapter 2 regulations??

Here are all the changes your home care company needs to know for 2020.

Article: Colorado Home Care Agencies Top 10 Deficiencies

So far in 2019 the Home & Community Facilities (HCF) Branch has surveyed 38% of all home care agencies in Colorado. There have been over 700 deficiencies issued. Get the latest data and trends.

Article: Care Disruptors & Hospital Zones

Marketing your home care business can be hard. It can feel like you’re out there doing the same thing, talking to the same people every day. Here we talk about how you organize and prioritize your focus for marketing to referral sources.

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